Delivery

Standard delivery is £4.95

Our parcels to mainland UK are usually sent by courier and are therefore trackable but will require a signature so please give an address where someone will be available to accept your order. Sometimes smaller orders are sent by Royal Mail First Class service and so no tracking details are available.

Orders for Northern Ireland and UK non-mainland will be sent by Royal Mail and there may be a surcharge for parcels over 2kg so please contact us for a shipping quote. 

Express delivery

We can offer next day or express services. Please contact us first and we can give you an accurate quote and will work to meet your requirements.

International orders

For international orders please get in touch for a delivery quote. Please note, you may be charged for local import duties and custom charges on the arrival of the goods in your country, this is out of our control.

Delivery times

Delivery times will normally be between three to six working days. We aim to despatch all orders within 48 hours – where this is not possible we will get in touch with you to let you know.

Tracking

We will email you to let you know once your order has been dispatched and you will be given a tracking number. If you do not receive the item within five working days of dispatch please contact the courier to check the delivery status. 

Failed delivery

If a parcel is returned to us as undelivered due to a wrong/incomplete address being given or you are not available to accept delivery, then you will be responsible for the cost of having the item re-dispatched.  Similarly, we cannot be held responsible for missing or lost items when incorrect/incomplete address details have been provided.

Returns & exchanges 
At reste we really hope that you are 100 per cent happy with your order, however we understand that sometimes you may wish to return an item. Please visit our Returns & Exchanges page for more information
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